Effective date: September 17, 2026
Last updated: October 20, 2026
Wellness Pointe ("Wellness Pointe," "we," "us," or "our") respects your privacy. This Website Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit https://wellnesspointedirectcare.com, contact us through the website, or interact with website features.
This policy applies to the public Wellness Pointe website. It does not replace our HIPAA Notice of Privacy Practices, which explains how Wellness Pointe may use and disclose protected health information and describes patients' rights concerning that information.
Information We May Collect
Depending on how you use the website, we may collect the following categories of information:
Information you provide
- Contact information, such as your name, email address, telephone number, and mailing address.
- Information included in an appointment or information request.
- Communications you send to Wellness Pointe.
- Information you voluntarily submit through forms, surveys, or other website features.
Please do not send sensitive medical information through ordinary email. If you are experiencing a medical emergency, call 911. The website and its forms are not intended for emergency communication.
Information collected automatically
When you use the website, certain information may be collected automatically, including:
- Internet Protocol address.
- Browser type, device type, and operating system.
- Pages viewed, links selected, referring website, and approximate visit time.
- General geographic information derived from an Internet Protocol address.
- Cookie, advertising, and analytics identifiers.
- Information used to identify errors, prevent fraud, secure the website, or measure website performance.
How We May Use Information
We may use information collected through the website to:
- Respond to questions and requests.
- Help visitors learn about Wellness Pointe services.
- Process appointment or enrollment inquiries.
- Operate, maintain, secure, and improve the website.
- Understand general website traffic and performance.
- Prevent misuse, fraud, or security incidents.
- Meet legal, regulatory, and professional obligations.
- Protect the rights, safety, and property of Wellness Pointe, our patients, website visitors, and others.
- Measure the general effectiveness of advertising while limiting the use of information submitted through patient forms.
Submitting information through the website does not create a provider-patient relationship and does not confirm an appointment. An appointment is confirmed only when Wellness Pointe communicates that confirmation directly to you.
Cookies and Similar Technologies
The website may use cookies, pixels, tags, local storage, and similar technologies to operate the site, remember preferences, improve performance, prevent spam, understand website use, and measure advertising.
The website uses the following services for its public pages, blog, forms, analytics, advertising measurement and spam prevention:
- Showit for website design and hosting functions.
- WordPress for blog content.
- POWR for website forms.
- Google Analytics for website traffic and usage measurement.
- Meta Pixel for advertising measurement on the homepage.
- CleanTalk for spam prevention on the WordPress blog.
Google Analytics and Meta Pixel may receive Internet Protocol addresses, device and browser information, cookie or advertising identifiers, pages visited, referring pages and website interactions. On a healthcare website, this information can reveal or support inferences about an interest in healthcare services. These website disclosures are separate from the clinic’s handling of patient medical records. These providers may process information under their own policies and contractual obligations. The presence of a cookie preference tool or disclosure does not authorize the use of tracking technology in a manner that would violate applicable healthcare privacy law.
How Information May Be Disclosed
We may disclose website information:
- To vendors and service providers that help us operate, secure, maintain, or analyze the website.
- To professional advisers such as attorneys, accountants, auditors, insurers, and compliance consultants.
- When required by law, court order, subpoena, or lawful government request.
- When reasonably necessary to protect safety, investigate suspected wrongdoing, enforce our terms, or protect legal rights.
- In connection with a business transaction, such as a merger, acquisition, reorganization, or sale, subject to applicable confidentiality and privacy requirements.
- With your direction or consent.
Wellness Pointe does not sell patient medical records or provide patient medical records to advertisers. The public website uses analytics and advertising technologies that disclose website visitor information to Google and Meta as described below.
Clinic care systems
Wellness Pointe uses Jane for medical massage and Elation Health for Direct Primary Care. Information handled through the clinic’s care systems is used to support the applicable service and practice administration. Patient health information is handled as described in our HIPAA notice of privacy practices.
Online booking is not available for either service. Website forms let you request an appointment. An appointment is confirmed only after the clinic contacts you directly with confirmation.
Health Information and HIPAA
Information that Wellness Pointe receives in its role as a healthcare provider may be protected by the Health Insurance Portability and Accountability Act and other federal or Washington healthcare privacy laws. Our uses and disclosures of protected health information are described in our HIPAA Notice of Privacy Practices.
If website information is not protected health information, it may still be covered by this Website Privacy Policy or other privacy laws.
Information Security
We use administrative, technical, and physical safeguards that we consider appropriate for the nature of the information we maintain. No website, electronic transmission, or storage system can be guaranteed to be completely secure. Please contact us by telephone if you are uncertain whether the website is appropriate for the information you wish to communicate.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, to provide requested services, to meet legal and recordkeeping obligations, to resolve disputes, and to protect our rights.
Your Privacy Choices
Depending on applicable law and the type of information involved, you may be able to:
- Adjust cookie settings through your browser or an available website preference tool.
- Ask questions about information you submitted through the website.
- Request correction or deletion of certain information.
- Withdraw a consent that applies to future collection or use.
- Exercise rights described in the HIPAA Notice of Privacy Practices or Consumer Health Data Privacy Policy.
To submit a request, contact us using the information below. We may need to verify your identity before completing a request. Certain information may be retained when required or permitted by law.
Children's Privacy
The public website is intended for adults seeking information for themselves or their families. Children should not submit personal information through the website without the involvement of a parent or legal guardian. This section does not limit the clinic's ability to provide healthcare to minors as permitted by law.
Third-Party Websites
The website may link to websites or services that Wellness Pointe does not control. We are not responsible for the privacy or security practices of those third parties. Review their policies before providing information.
Changes to This Policy
We may update this policy as our website, vendors, services, or legal obligations change. The revised policy will be posted with a new "Last updated" date. Material changes will be communicated in an appropriate manner when required by law.
Contact Us
Questions about this Website Privacy Policy and privacy requests may be directed to our front desk:
Wellness Pointe
2530 NE Kresky Avenue, Suite B
Chehalis, WA 98532
Telephone: 360-529-0319
Email: info@wellnesspointedirectcare.com
The front desk receives privacy requests and coordinates their handling. For information about protected health information and patient privacy rights, see our HIPAA Notice of Privacy Practices.