At Wellness Pointe, personalized care begins with people who take time to listen. Our team brings together clinical experience, thoughtful communication and a shared commitment to helping every patient and client feel welcomed, understood and actively involved in their care.
From family primary care and preventive support to individualized medical massage, our providers serve individuals and families throughout Chehalis and Lewis County. Get to know the people who make Wellness Pointe a trusted local choice for compassionate, relationship focused care.
People who put your care first.
get to know US better
Melanie Ondong is a board-certified family nurse practitioner who earned her doctorate from Washington State University in Vancouver in 2016. Her clinical interests include family medicine, preventive medicine, obesity medicine, chronic care management, and women's health. Melanie believes the best care begins with listening, education, and a strong partnership between provider and patient. She strives to be an advocate for patients and families and a trusted resource for health education. Outside the clinic, Melanie enjoys traveling, hiking, and adventuring with her husband and four children.
Melanie Ondong, DNP, ARNP, FNP-C
PRIMARY CARE PROVIDER
Kim Balsemer is a licensed massage therapist who has practiced since 2009. She has a particular interest in deep tissue techniques and in supporting clients experiencing discomfort in the lower back, hips and neck. Kim thoughtfully adjusts each session to reflect the client’s needs, comfort and wellness goals. Her approach combines focused therapeutic work with relaxation in a calm and supportive environment. Her commitment to personalized care is at the heart of every session.
Kim Balsemer, LMT
MEDICAL MASSAGE PROVIDER
Lauren Jarvis is a licensed massage therapist who has practiced since 2012. She works with clients to support their individual pain management and wellness goals through thoughtful, personalized care. Her experience includes prenatal massage, trigger point therapy, Swedish relaxation massage, myofascial release and therapeutic support for injury recovery. Lauren takes time to understand each client’s needs and adapts every session accordingly. She values creating a calm environment where clients feel comfortable, supported and well cared for.
Lauren Jarvis, LMT
MEDICAL MASSAGE PROVIDER
Heather Justice is a licensed massage therapist who has practiced since 2018. She has a particular interest in supporting clients experiencing discomfort in the lower back and neck. Heather offers pressure ranging from medium to deep, depending on each person’s needs and preferences. She also provides relaxation and prenatal massage. Her personalized approach allows each session to be shaped around the client’s comfort and goals while creating a calm and supportive experience.
Heather Justice, LMT
MEDICAL MASSAGE PROVIDER
Kathy Dan is a licensed massage therapist who brings experience in the medical field and birth work to her practice. After navigating her own physical challenges, she chose massage therapy as a second career and combined her healthcare background with a desire to support others. A graduate of Bodymechanics School of Myotherapy and Massage, Kathy is trained in Swedish massage, myofascial release, trigger point therapy, deep tissue, and prenatal and postnatal massage. She provides personalized, compassionate care and is honored to be part of each client's wellness journey.
Kathy Dan, LMT
MEDICAL MASSAGE PROVIDER
Jana Johnson is a licensed massage therapist with more than 17 years of experience providing therapeutic massage. She has worked in massage therapy franchises and chiropractic offices, as well as alongside medical doctors, nurse practitioners, and physical therapists. This experience informs her well-rounded approach to care. Jana specializes in Swedish massage with a therapeutic focus and is also trained in cupping therapy, pregnancy massage, and chair massage. A lifelong Lewis County resident who lives in Chehalis with her husband, she is proud to support the community she calls home.
Jana Johnson, LMT
MEDICAL MASSAGE PROVIDER
Alex Troutman is a licensed massage therapist who combines therapeutic and relaxation techniques to create sessions tailored to each client’s needs and goals. His work may include deep tissue massage and myofascial release to support muscle tension, mobility, recovery and relaxation. Alex values a balanced, individualized approach and takes time to understand what each client hopes to gain from the experience. Outside the treatment room, he enjoys attending concerts, completing projects around his home and spending time with his wife.
Alex Troutman, LMT
MEDICAL MASSAGE PROVIDER
Laura Gilliam brings more than 30 years of massage therapy experience to a thoughtful, individualized approach to care. She combines postural assessment, functional movement analysis and structural, somatic and fascial techniques to better understand each client’s needs.
Her experience includes chronic pain, injury recovery and post-surgical rehabilitation, with particular expertise in head and neck injuries. Laura combines focused therapeutic work with attention to comfort, helping clients feel supported throughout each session.
Laura is certified in intraoral massage and has extensive experience working with TMJ dysfunction, jaw pain and related tension. Whether you are recovering from a car accident or head injury, experiencing persistent headaches, or managing ongoing jaw and neck discomfort, she tailors her approach to support greater comfort, function and well-being.
Laura Gilliam
MASSAGE THERAPIST
Krystal Mishler and Laura Stajduhar are the cofounders of Wellness Pointe. Their guiding belief is that health and well being are connected across the physical, mental and emotional parts of life. They founded Wellness Pointe to create a more personal healthcare experience where patients feel heard, supported and empowered to participate in their health. Krystal and Laura are committed to thoughtful, individualized care and to fostering a welcoming environment for the Chehalis and Lewis County community. Their vision continues to shape the clinic’s approach to accessible, relationship focused care.